InnAssist - An Interim Innkeeping Service
We are Jim and Susan Bickelhaupt, Interim Innkeepers since 2000.
To this profession, we bring our business strengths and experience in customer service, management expertise and financial skills.
From a culinary standpoint, Susan brings her passion to cook and create tasty, attractively presented meals and treats. She will use her honed skills to prepare either your menus or her creations. She has been known to share recipes!
With his outgoing personality, Jim is an expert in customer care and concierge services.
Our goal is to maintain professional and quality care of your Bed and Breakfast that you have established as an Innkeeper. We have the responsibility to you while you are stepping away from the inn to ensure that there is an uninterrupted flow of business.
We are trained to handle all aspects of innkeeping, including the security for your property in your absence.
Our goal is to make your time off worry free and to provide service beyond your expectations.
We have completed the "ServSafe" course, CPR, AED and First Aid courses.
We are both versed in many of the reservation systems (including Rezo, ResNexus, Webrespro, SuperInn, THINK and more) utilized by most Inns and Bed and Breakfasts.
In 2003 we were certified by PAII as Professional Interim Innkeepers.
"We love what we do, and we hope it shows" are the words we use when asked if we enjoy being Interim Innkeepers.